When your computer breaks, it is hard to find the time to take it to a specialist to be analyzed and possibly repaired.

And sometimes, our computers are large and difficult to transport to a facility. Additionally, connecting all of the components correctly upon bringing it back might prove to be another challenge for most users. Online remote computer support makes it possible for us to have professional access to our machine, run an analysis of the issue, and determine what can be done to correct the problem without requiring us to leave our homes or workstations.

When you contact a professional service, they may ask you if remote computer support is something that you would be interested in. They will then ask you to visit a website where you will grant the business permission to access your computer remotely. This usually requires special software which you will be prompted to download after granting permission. In most cases, their technician can walk you through the process if this is not something you are comfortable doing on your own.

The benefits of online computer support include:

• Fast: Receive help instantly without having to wait for a tech to arrive to you.
• Convenient: No need to take the bulky computer to a shop or wait for an expensive in-home visit.
• Affordable: Our costs are much lower than sending a tech to you…. this lets us charge much more affordable prices for the same high-quality service as you would receive from an onsite technician.

• Who is doing the work?
• The troubleshooting of your system is performed by one of our industry-certified technical experts. When you call us to request service, you will speak to one of our technically trained customer service representatives who will find out details of your problem and delegate it to one of our expert technicians.

• Can you help me with my computer if I’m outside of the U.S.?
• Yes, our online PC repair service works through an internet connection no matter where in the world you are.

• What if you can’t fix my problem remotely online?
• There are times when an online remote session will not be adequate to remedy a particular problem. In those cases, we will schedule an onsite technician to be physically sent to your location.

Our technicians handling support have a minimum of 3 years of computer repair & support experience and carry a variety of industry certifications from CompTIA, Microsoft, and Cisco.

All computers need to be maintained internally and externally regularly. If you use your computer often, you will most likely need a complete maintenance check for it no less than a monthly basis. To complete the task properly so that your computer runs at optimum speed and is protected from malware, most computer owners routinely complete four types of maintenance:

1. Internal Preventive Maintenance Done Weekly
   Maintaining your computer proactively so that faults or failures don’t occur is a best practice for all who own a computer. This includes updating your Windows programs, completing virus and malware scans, and checking that you are backing up files.
2. External Preventive Maintenance Done Frequently
   Taking proper care of the external parts of your computer is essential. Dust buildup in and around your equipment can cause overheating that can burn out its components and cause other malfunctions. Cleaning the dust inside of your computer’s case is one of the most important tasks you can complete to protect its power supply, but many computer owners prefer to have an IT professional take care of this. You should also check often that your surge protectors are working and keep the area surrounding your computer free of clutter, dust, and dirt.
3. Corrective Maintenance Done When Repairs are Necessary
   Common corrective maintenance issues include replacing the hardware – such as damaged components, running software to remove viruses and malware, restoring a system, and reformatting. While many computer owners try to avoid doing corrective maintenance by keeping current with a program of preventive maintenance for their equipment, malfunctions can happen even to the best-maintained systems. First, the problem must be diagnosed, and then it can be fixed in most instances. Often, computer owners can do both tasks, however IT professionals are sometimes required.
4. Maintaining Reliability
   These tasks are designed to make certain that every time you use your computer, you can depend on it to run properly, store information correctly, and function at optimum speed. To achieve reliability in your computer’s functions, regularly remove programs you are not using to clear out hard drive space. Also, clear your web activity history and delete any temporary Internet files to boost your Internet speed. It is also important to check that your computer is not storing malware and spyware – remove them if found.

Why Choose The Computer Repair Guru for Your Computer Maintenance?

The Computer Repair Guru IT techs are available across the US for on-site and remote service. Our techs provide a wide array of reliable IT services for individuals and businesses and have the tools and knowledge to get the job done. Our 7-day warranty on our service ensures you are happy with your tech’s performance. Contact The Computer Repair Guru for your computer maintenance needs.

If you know routine computer maintenance is important, but don’t want the hassle of doing it yourself, check out our Tech Guru Life Membership for only $24.95 per month.

While it can be frustrating to realize that your operating system (OS) software has disappeared from your computer, the good news is that reinstalling it is not difficult. Most original equipment manufacturers (OEM) of computers are required to provide you with at least one way to restore and reinstall OS software, and if you follow these few steps, your system should be reinstalled relatively quickly.

1. Check your computer hard drive.

You should be able to find a “restore” function on this drive if it has not been removed.

2. Follow the prompts.

Once you have accessed this function, you will likely first see a prompt that details what key to press to start the reinstalling process. If you are uncertain about the prompts, check your computer manual.

3. If you don’t have a reinstallation function on your hard drive, check your equipment to see if you have Windows install/restore discs.

If you have these, insert them. Then, restart your computer to boot from them to begin the installation process. If you don’t have these discs, check your computer to see if there is a feature to create your own install discs. Should you discover that you don’t have this, contact the OEM manufacturer and ask to be sent an install disc. Note that a small fee may be required to do this.
After the installation process, the computer should function very similarly to the way it did when you first bought it. Keep in mind that whatever you installed after buying the computer and prior to the OS software reinstallation, will need to be reinstalled.

Still not sure or need additional help with reinstalling your OS software? No need to worry. The Computer Repair Guru is available to fix your computer today. As one of the fastest-growing companies in the computer repair industry, quality computer repair, and support services are our area of expertise. Just give us a call at 1-209-315-5505.